Privacy Policy
We strive to ensure that you understand what data we collect, how we use it, and how we store it. Our primary goal is to minimize data collection. We do not intend to collect or store internet traffic content, browsing history, or DNS query content.
We limit the collection of technical information to only what is necessary for the proper functioning of the eSIM service.
This Privacy Policy explains how
OPTIVARA LTD, 41 DEVONSHIRE STREET, GROUND FLOOR, LONDON, UNITED KINGDOM W1G 7AJ (hereinafter referred to as “OPTIVARA”, “we”) collects, uses, and stores information.
General Information
OPTIVARA may collect the following categories of data:
1. Personal Data
This includes information you provide when registering and using the service:
- email address
- payment data
- other data necessary for account setup and management
This data is used for:
- creating and managing your account
- processing payments
- providing support
2. Technical and Aggregated Information
We may collect limited technical information to ensure the quality of the eSIM service:
- platform version
- information about successful eSIM activation
- connection country (aggregated)
- total data usage
This data:
- does not contain traffic content
- does not allow us to determine which websites were visited
- is used only to support and improve the service
3. Diagnostic Data (optional)
With your consent, we may collect anonymized technical data:
- crash reports
- service operation data
- technical errors
This data:
- is not linked to your identity
- is used to improve service stability
- can be disabled in your account settings
Use of Personal Data
OPTIVARA uses your data solely for the following purposes:
- providing eSIM services
- processing payments
- communicating with the user
- sending notifications and service messages
- improving service performance
We
do not sell your personal data to third parties.
Payments
Payments may be processed through third-party payment systems. In such cases, data processing is governed by the relevant provider’s policy.
Data Storage and Protection
We apply technical and organizational data protection measures, including:
- encryption
- access control
- server infrastructure protection
Only authorized personnel have access to the data.
However, no method of data transmission over the internet can guarantee absolute security.
Correspondence and Support
We may store support request history, including:
- email
- message content
- technical device information
This is necessary to provide quality user support.
Cookies and Identifiers
We use cookies and similar technologies for:
- website operation
- saving preferences
- analytics
You can manage cookies through your browser settings.
We may also use:
- Google Analytics (for statistics)
- advertising tools (to a limited extent)
Third-Party Services
The website may contain links to third-party resources. We are not responsible for their privacy policies.
User Rights
You have the right to:
- request access to your data
- rectify your data
- delete your data
- restrict processing
EU Users
If you are located in the EU, data processing is carried out in accordance with the GDPR.
Legal bases for processing:
- performance of a contract
- legitimate interests of the company
- user consent
Retention Period
We retain data only as long as necessary for:
- providing services
- fulfilling legal obligations
Changes to This Policy
We may update this Policy. The current version is always available on our website.
Continued use of the service constitutes acceptance of the updates.
Contact Information
For any questions, please contact:
MALJUTINA@proton.me
Consent
By using OPTIVARA’s service, you agree to this Privacy Policy.
